Mark the replies as answers if they help. If there is any update on your issue, please feel free to let me know. Uninstall Office for Mac 2016 then reinstall it to have a try:
If the issue happens on all documents on one specific Mac machine, please try to completely. Reopen it to confirm if the issue can be reproduced for new document. Create a new document, copy some contents, save it and close. This page will help you get started with the Uninstall Office 2016 Tool. To review, open the file in an editor that reveals hidden Unicode characters. This script allows you to uninstall or automatically delete Office 2016, 365 or earlier using the Microsoft Windows command line. You need to uninstall any previous versions of Microsoft Office including 2007, 2010, 2013, and/or 2016. Confirm if all Word documents are opened blank on Word 2016. uninstalloffice2016.sh This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. 
Select Continue and follow the prompts in the setup wizard. Note: If you get an 'unidentified developer' error, try opening the file by holding Control + clicking the file > Open. pkg file from your Mac's Downloads folder. To double confirm it, please try the following steps: Download and run the license removal tool. It seems that the issue happens on one specific Mac machine.
>I have another Mac (the one with the problem isn't really mine so I don't have full access to it) with the same software but I can't recreate the problem here<<
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